Copy 1of Product Custom Order

 

This Moroccan rug is entirely made by hand and the whole process takes up to 6 weeks from start to finish:

    • Week 1-4: Your beautiful shag rug will be made by our best weaver. This time may vary depending on the size you choose but we will try to meet your expectations.
      • WEEK 5: The shag rug is hand cleaned, put to dry for 4 days, and softened and ready to ship.
        • WEEK 6: your rug should be already on the shipping carrier towards your beautiful home.

          Note: For rugs larger than 9' x 12', an additional ~2 weeks are needed for production. Depending on the size you choose, the Design will scale. And since your order is made just for you, we respectfully cannot accept returns.

          Please be advised that this is an estimated average time based on our previous orders and we will try to honor this schedule to the best of our capabilities. Customs delays, country of destination, or other circumstances (like weather…) may interfere, but we will communicate with you any changes and keep you updated.

          The price is set on first place taking in consideration the material used and effort involved to ensure you the best quality possible. We also run promotions from time to time. Please reach out to us either way and we will work things out with you.

          We accept all major credit cards payment options. We also accept PAYPAL if that is your favorite method.

          At the moment we do not do traditional wholesaling; however, we are open to work with a retail or organization that shares the same values as ours. Please email us Support@SugaRugs.com with your interest and we will reach back to you as soon as we can.